CitiScape
Property Management Group provides all of the management
services necessary for a successful association. Our
Standard of Care in each and every facet of our many
services is unmatched in the industry. Included in the
monthly management fees are all of the following administrative/support
services:
• Monthly homeowners dues collections through bank lockbox
services, automatic debit and on-line bill-pay
• Monthly Financial Reports provided to the Board of
Directors
• Compliance with Community Interest Development Regulations
and Disclosures
• Regular site inspections; written communications with
Board of Directors
• Preferred vendor relationships to control level of
services and costs
• Delinquent collections of monthly dues and special
assessments
• Attend Regular Board Meetings and Annual Membership
Meetings
• Membership Meeting Minutes recordation and distribution
• Timely response to Board and homeowner inquiries or
maintenance requests
• Annual Budget preparation
• 24 hour a day/365 days a year: on-call emergency maintenance
services
• Committee support and consultation
• On-line Service Ticket Tracking System
Additional Support
Services Available
CitiScape Property Management Group can provide additional
expertise in areas that are sometimes outside of the
scope of standard management contract services. In many
cases, an association can benefit greatly by utilizing
our other available support services.
Whether it is coordinating a large scale repair or replacement
project, to preparing newsletters or safety manuals
for your members or staff, to construction defect litigation
support, the staff of CitiScape is fully capable of
handling all of your association’s needs - great or
small. These support services are not normally included
in our regular monthly management fees, but are available
upon request. Here are just some of the valuable resources
we can offer our clients:
• Project Management services for large scale / multi-trade
Reserve Replacement Repairs (we do not charge additional
for overseeing routine building component replacement
or repairs)
• Referral for sales and leasing of apartments or condominium
units for absentee / building owners
• Construction defect litigation support and coordination
• Governing Document revision services and administrative
support
• House Rules revisions
• Payroll Processing
• Small Claims Actions
• Public Hearing, Zoning, etc. representative and association
advocate
• Alternative Dispute Resolution Forum
• Preparation of Fire, Earthquake and Life Safety Homeowner
or Employee Manual, High-Rise Evacuation Plan, Toxic
Site Petition, etc.
In addition, each of our management clients is offered
the opportunity to join our Master Insurance Program.
Participation in this program often leads to lower insurance
premiums, improvement in the covered loss limits of
your policy, enhanced coverage to include building code
upgrades, and increased property and liability limits.
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