Professional
Management – Personal service
CitiScape provides
project management services for both the properties
we manage, as well as properties not currently in CitiScape’s
portfolio of managed properties.
From waterproofing and reconstruction
projects, construction defect litigation support, building
component reports, evacuation and life safety manuals,
site employee training, insurance claim coordination,
all aspects that are specialized and outside the scope
of our fixed fee management contract, CitiScape offers
under one roof. Customer satisfaction in our project
management staff is unparalleled in the industry. We’re
happy to provide references!
We offer a full range of project management and architectural
review services:
* Owners Representative
* Project budget preparation and management
* Project planning
* Preparation of Scope of Work and Cost Estimates
* Project financing and documentation
* Site Inspection and Report
* Contract administration
* Clear and comprehensive documentation
* Governmental agency liaison
* Review of contract drawings and documents
* Bid and contract review and coordination
* Analysis and recommendations for repairs and replacements
* Liaison with lenders and financing agencies
* Insurance claim coordination
* Risk Management
* Mold, Asbestos & Pollutant Remediation and Operations
and Maintenance Plans
* Reserve Studies
* Unit Architectural Modification Review
* High-Rise Fire Plans, Evacuation and Fire Safety Plans,
Earthquake Preparedness Plans
Our
Project Management Team
Terri
M. Quile, Facilities Director, Building Engineer
Terri is a Bay
Area native a graduate of the Sheet Metal Worker’s International
Association’s HVAC program in 1986. During her 20+ years
in the sheet metal industry, she was a project manager
for GSA in Oakland and San Francisco, as well as project
manager for Pac Bell Ball Park, the BART extension to
SFO and many other large scale projects in the greater
Bay Area.
Terri has worked
as a Chief Engineer and a Facilities Director totaling
3 million square feet class A high rise buildings during
seismic retrofits, ADA upgrades, as well as asbestos
and hazardous materials removal and disposal. Terri
is certified as a High Rise Safety Director. Terri also
served as a board President for her HOA for 3 years
during construction defect litigation.
Terri currently
is the Facilities Director for a number of high-rise
homeowners associations and apartment buildings in the
CitiScape portfolio of managed properties.
Lloyd Kraal, Senior Project Manager / Construction Manager
Lloyd has been a Construction Manager and Estimator for over 20 years, having managed $125MM in construction and rehab projects. Lloyd has a current California General Building Contractor (License # 875790). He has also served in the capacity of Owners Representative, and continues today to work with the Bayview Business Resource Center as a Construction Consultant.
Lloyd founded and served as Local Executive Director and President of two National Youth organizations: NJB and AAU. He identified, evaluated and hired more than 100 young personnel through these organizations. He also worked with the San Francisco’s Mayors office of Improper Government Activities, and Doris Wards office, to expose corruption and violence at the Port of San Francisco.
Lloyd was recently appointed member of the Local Business Enterprise advisory committee to the San Francisco Human Rights Commission.
Mark
Owens, Senior Project Manager & Department Head
Mark has lived
in the San Francisco/Bay Area since 1987. Prior to becoming
a Project Manager, Mark managed a mid-sized painting
company where he coordinated multiple crews, oversaw
job cost estimates and color consultations, and worked
closely with General Contractors, Architects, and homeowners.
Mark has broad
experience overseeing multi-layered projects in the
corporate, private, and non-profit sectors, which require
tactful interfacing with diverse trades. He has been
very successful building relationships with premier
vendors throughout the Construction/Remediation, A/E,
Fire/Safety, Insurance, and Security industries, and
has successfully managed projects in all these areas.
Mark is a graduate
of the University of Florida where he studied Biochemistry
and Microbiology. While applying to Medical School,
Mark decided to change his direction and finished his
education in English and Theater. Although he can’t
perform thoracic surgery, he can conduct a mean project
triage. Additionally, Mark has extensive experience
working with construction vendors and managed a painting
company prior to joining the CitiScape Team.
Dennis
Sides, Senior Project Manager
Dennis has been
managing projects of all types and sizes for over 20
years in both the high-tech and building construction
industries. During his tenure at CitiScape, Dennis has
managed a variety of projects at over 50 of the company's
homeowner associations. Dennis has project management
experience of ranging from leak investigation, to roofing,
painting and waterproofing projects, to insurance claims
and building compliance issues. Dennis is certified
by the San Francisco Fire Department as a High-Rise
Fire Safety Director.
Dennis has been
President and Vice President of two project management
consulting firms, and has been the Board President of
a CitiScape-managed homeowners association for the past
6 years. As a Board member of a homeowners association,
Dennis understands the challenges volunteer owners face
when embarking on repair and replacement projects.
Dennis is a graduate
of Purdue University where he was awarded the Exceptional
Achievement Scholarship, and is an all around great
fellow to work with.
Allison
Cease, Project Manager
Allison has worked
in a management capacity for over 20 years. She has
been the President and owner of her own management consultancy
where she honed her extensive project management skills.
Allison has successfully managed hundreds of projects
including small waterproofing repairs to $4MM large-scale
renovations, construction defect cases, security retrofits,
high six-figure insurance claims, leak investigations,
and repair projects of all shapes and sizes.
Allison is a
Certified Community Association Manager (CCAM®) and
has served in various officer roles on several local
homeowners association boards – so she well understands
the special needs of Homeowners Associations and their
members.
Allison is a
graduate of Hunter College where she studied architecture
and aesthetics. Renovation is her middle name, and she
manages her own personal real estate projects on both
coasts.
Mike
Billington, Senior Government & Community Relations Manager
Mike joined CitiScape following eight years of service with the Mayor’s Office of San Francisco. He is a veteran public affairs professional with extensive experience leading government relations, community affairs and communications campaigns. Mike’s experience with senior executives, elected officials, community organizations and Boards of Directors has enabled CitiScape’s clients to advance their interests both economically and pragmatically.
A graduate of San Francisco State University, Mike is committed to addressing issues relating to quality of life matters.
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